Five account tools

Limewin Casino Responsible Gambling: Set Limits Before You Play

Play only from 18+, and every Limewin Casino account already holds deposit limits, loss limits, session reminders, a cooling-off period and self-exclusion.

Set a deposit limit

Regulated by Malta Gaming Authority under license MGA/B2C/993/2016

Before you play

Check the Essentials in Four Lines

One look tells you the age rule, the licence and a helpline are in place.

Minimum age18+

Licence heldMalta Gaming Authority (MGA/B2C/993/2016)

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Tool guide

Which Controls Sit Inside Your Account?

Use this list when a session feels longer or costlier than you planned it to be.

Before play, not after

Caps how much you add to your balance over a set period. Turn it on so the figure is chosen before play, not after a loss.

Know your ceiling

Ends play when net losses in a period reach a figure set earlier. Switch it on if chasing a bad run is a pattern you recognise.

How long have I played?

Pings you during play at intervals you pick, so a long session does not pass unnoticed. Enable it if you lose track of time easily.

When play stops feeling fun

Pauses your account for a break you choose, without closing it. Take one when play no longer feels like entertainment and you want distance to think.

Distance that holds

Closes your access for a stretch you choose, longer than a pause. Set it in your account here, as this market has no national register.

At your first limit

Set Your Figure Before the Session

By the end you will have a deposit cap saved and know where every other control sits.

Account first, games later

Open the profile menu from your logged-in screen and check you are in the account, not the game lobby.

The control you need

Choose the control you need from the list, whether that is deposits, losses or time in play.

Pick your period

Enter your figure and pick the period it covers, day, week or month, then read the summary of what changes.

Is the figure right?

Confirm the change and check the saved figure on screen matches what you intended before you go back to play.

Is play still entertainment for you?

Catching a drift early is simpler than fixing it later, because a deposit limit or a short pause set in your account is the first step and needs no one else's permission. Nothing here is a verdict on you.

Read these against your last few weeks rather than today alone.

Money set aside for bills going on spins
Chasing a loss with a bigger deposit
Playing longer than you meant to
Hiding your play from family or flatmates
Borrowing to keep the session going
Losing sleep or focus on weekday mornings
Feeling flat when you are not playing

The call you keep putting off

Allytes you can lean on

This block settles where to turn tonight, without cost and without anyone else finding out.

Gambling Helpline Aotearoa

Someone on the other end of the phone at any hour, every day, for players and for the people living with them. Conversations stay confidential, and you can also reach them by text. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling with trained staff, peer and cultural support, across eighteen clinics nationwide. Ring their freephone or send a text on weekday hours to book a first sit-down. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site covering the signs of harm, practical tips for cutting back, and a finder for support near where you live, built for players and their whānau. safergambling.org.nz

How long do you need away?

Room to think it over. A short break, measured in hours or days, is started from inside your account and keeps the rest of your profile as it is. Access returns by itself once the period runs out, so you can step away without closing anything.

A wall that stays up. Closing your own access for a long stretch is also arranged in your account, and it cannot be undone early. Choose it when you want a firm wall rather than a pause, and remember that other operators are not bound by it.

No national register in this country. New Zealand has no national self-exclusion register, so the place to shut yourself out is your account here. If you want support that reaches further than one casino, the helpline covers that ground.

Limits and exclusion, explained

Straight answers on limits and exclusion

Plain answers, checked against the Maltese licence and the New Zealand rules this casino follows.

Why does Limewin Casino ask for my ID and age before I play?+

Age and identity checks happen before anyone can deposit or open a game, because the licence only allows players aged 18 or over. The same check confirms your name matches your payment method, which keeps withdrawals moving later.

Can I end my self-exclusion before the chosen period runs out?+

No. Once you pick a period, it holds for the whole block, and support will not shorten it on request. Set the length you actually need, because the decision stays for as long as you chose.

Where do I change a deposit or loss limit after setting it?+

The same place you set it: your account's responsible gambling section. Change the figure and confirm, and the new level applies to your play from then on; nothing needs to be sent to support.

What does a cooling-off period block, and when can I play again?+

A cooling-off period shuts you out of the account for the stretch you choose, without ending your membership. Your balance and history stay put, and play is possible again once that stretch has passed.

How do I shut my account permanently at Limewin Casino?+

Write to the support email on this page and ask for the account to be closed for good; the team confirms once it is done. Closing is the right step when you want no return at all, and identifying yourself is not needed beyond the email you registered with.

My partner or parent plays too much; can someone help me too?+

Yes. The Gambling Helpline Aotearoa takes calls from relatives as well as players, around the clock and free. The Problem Gambling Foundation also offers counselling that includes family, so you do not have to carry it alone.